| Company's name: | KJ Impex Co.,LtdBegin and end date: 2016-11-2020-09 |
| Enterprise nature: | Private enterprisesIndustry: Trading/Imports & Exports |
| Job Title: | Foreign Trade Supervisor |
| Job description: | 1. Responsible for communicating with foreign customers, assigning enquiry customers to colleagues for follow-up, urging colleagues to efficiently process customer order requirements, and ensuring order generation and smooth progress.
2. Lead the order operation of key customers, maintain key customers, and communicate with suppliers and customers from quotations to samples to mass production arrangements and shipments, to ensure smooth operation and completion of orders, and to improve customer satisfaction degree.
3. Receiving visiting customers, arranging hotel and other related matters for customers, making customers feel at home. Through further communication and understanding, pay attention to the latest situation of customers, arrange visits to relevant product markets or supplier factories to understand products according to customer needs, and strive for customer satisfaction while striving to generate orders.
4. Hold regular company meetings to summarize the problems encountered by colleagues during follow-up orders, assist colleagues in solving problems, track and implement follow-up order operations, and ensure the success rate and satisfaction of customer orders. |
| Reasons for leaving: | Personal |
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| Company's name: | Inwells Electronic Co.,LtdBegin and end date: 2013-04-2016-10 |
| Enterprise nature: | Private enterprisesIndustry: Auto and Motercycle Manufacture and Parts |
| Job Title: | Foreign Trade Salesman |
| Job description: | 1. Maintain old customers and promote new products. Regularly understand the customer's market sales, and recommend products to customers to facilitate more orders.
2. Follow up and contact customers through the inquiries obtained on the B2B platform, and strive to promote new orders and new customers.
3. Participate in the Canton Fair, Frankfurt Fair, etc. to promote products and strive to open up new customers. Contact old customers to visit to further maintain customer stability.
4. The promotion of samples and bulk orders, follow-up arrangements to shipment arrangements, to ensure the smooth progress of orders and information updates and customers. |
| Reasons for leaving: | personal |
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| Company's name: | Guangzhou Bawasel Trading Co.,LtdBegin and end date: 2009-08-2013-01 |
| Enterprise nature: | Private enterprisesIndustry: Trading/Imports & Exports |
| Job Title: | Merchandiser |
| Job description: | 1.Tracking and maintain customers for the company,search the products which customers needs from internet or exhibition,and get the best price and best quality for the customer to order as soon as possible.
2.Through the internet and fair to develop the long-term stable cooperative suppliers,actively learn the new products information and recommend to the customers to make more orders place.
3.Meet the customers when they visit to China, with customers to visit the markets or factories and provide translation service for them,after confire the order,actively and timely to communication with the suppliers and customers,so that ensure the orders could be finished successfully. |
| Reasons for leaving: | personal |
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| Company's name: | EBox Digital Technology Co.,LtdBegin and end date: 2007-10-2009-07 |
| Enterprise nature: | Private enterprisesIndustry: Trading/Imports & Exports |
| Job Title: | overseas sales |
| Job description: | 1.Responsible for IT products (mainly for the Mouse) of the overseas sales,develop the overseas customers and new products of oversea market.
2.Contact with the customers by the name cards information which collected from the Canton Fair, the German CEBIT exhibition and so on,development for the global customers.
3.Through the B2B platform release products information, attract potential customers inquiry,develop more customers.
4.Collect the marketing products information and competitor information in order to strive for more sales opportunities.
5.Responsible for the orders of the whole process, dealing with customer timely and effectively to develop the long-term and stable customers. |
| Reasons for leaving: | personal |
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| Company's name: | HongKong Newworld Telecom Co.,LtdBegin and end date: 2006-02-2007-08 |
| Enterprise nature: | Sino-foreign joint venturesIndustry: Communication/Telecom Operation﹑VAS |
| Job Title: | Customer services |
| Job description: | 1.Responsible for answering the call from Hong Kong and some overseas customers about their network breakdown problems and teach them to solve the problem.In my first year smoothly through the test of company's English skills,afterward upgrade to senior customer service.
2.Make appointments with the customers and arrange Hongkong technician colleagues on-site check and solve the problems for customers,timely follow up on customer satisfaction and make record for the feedback.
3.Promote and sale the new products to the old customers by telephone.
4.Follow up to solve customers' complaints and make them satisfied. (Once get a Letter of Thanks from customer caused my good service attitude and solve his complaint.) |
| Reasons for leaving: | personal |
